Contact Tracking & Bucket History
SMS
8
Total sent
Last: 2024-01-20 14:30
Calls
5
Total made
Last: 2024-01-19 16:45
3
Total sent
Last: 2024-01-20 10:00
SMS History
Payment Reminder
2024-01-20 14:30
Delivered
Overdue Notice
2024-01-18 10:15
Delivered
Payment Reminder
2024-01-15 09:00
Delivered
Call History
Duration: 3m 25s
2024-01-19 16:45
Answered
Duration: 0s
2024-01-17 11:20
No Answer
Duration: 5m 10s
2024-01-14 15:10
Answered
WhatsApp History
Payment Link
2024-01-20 10:00
Read
Reminder
2024-01-16 14:30
Delivered
Bucket Assignment History
1-30 Days
Sub-Bucket: 1-5 Days
Assigned by: System
2024-01-15
1-30 Days
Sub-Bucket: 6-30 Days
Assigned by: System
2024-01-10
Activity Logs
Moved to PTP
Customer promised to pay SAR 15,000 on 2024-01-25
By: Ahmed Al-Rashid • 2024-01-20 14:30
Bucket Changed
Moved from 6-30 Days to 1-5 Days sub-bucket
By: System • 2024-01-15 10:00
Contacted via Call
Customer answered call
By: Ahmed Al-Rashid • 2024-01-14 15:10