Configuration
Delinquency buckets
DPD windows drive case routing. Edits persist in this browser session only.
| # | Eligible roles | Created | |||||||
|---|---|---|---|---|---|---|---|---|---|
| No buckets match your search. | |||||||||
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calls · msgs | View only | ||||||
Page of
Eligible roles
/10
Sub-buckets
Optional DPD segments inside this bucket (names, ranges, tone).
| Segment name | Min DPD | Max DPD | Tone | |
|---|---|---|---|---|
| No sub-buckets yet. Add segments to refine routing inside this window. | ||||
Delete bucket?
Remove from this session. Downstream assignment rules are not validated in this demo.