Operations overview

Welcome, Admin User

Portfolio health, PTP exposure, channel throughput, and recovery in one view.

Local time

Jun 9, 2026

Collected MTD

SAR 1,245,890

↑ 12.5% vs last month

Pending dues

1,234

↓ 5.2% vs prior

PTP field

125

78.4% compliance · 27 broken

Recovery

87.5%

45 collectors · ↑ 3.2%

1,250 accounts in scope · 850 good · 400 at risk · 156 autocure

Portfolio by delinquency bucket

Mirrors bucket rules used in Customers & reporting.

Portfolio report →

1-30 Days

450 accounts · SAR 22,500,000 outstanding

90%

Recovery vs bucket

Collected SAR 20,250,000 of 22,500,000

30-60 Days

320 accounts · SAR 16,000,000 outstanding

70%

Recovery vs bucket

Collected SAR 11,200,000 of 16,000,000

60-90 Days

280 accounts · SAR 14,000,000 outstanding

60%

Recovery vs bucket

Collected SAR 8,400,000 of 14,000,000

90+ Days

200 accounts · SAR 10,000,000 outstanding

40%

Recovery vs bucket

Collected SAR 4,000,000 of 10,000,000

Target pulse (90d)

Rolling quarter vs collection target.

Details →
Apr 102.0%
SAR 5,100K

Target SAR 5,000K

May 99.0%
SAR 4,950K

Target SAR 5,000K

Jun 106.0%
SAR 5,300K

Target SAR 5,000K

Top collectors

Team report →
1

Ahmed Al-Rashid

38 accounts recovered

SAR 1,250,000

84.4%
2

Fatima Al-Zahrani

36 accounts recovered

SAR 1,180,000

85.7%
3

Mohammed Al-Otaibi

40 accounts recovered

SAR 1,320,000

83.3%
4

Khalid Al-Mansouri

25 accounts recovered

SAR 980,000

89.3%

Integrations

SMS, IVR, WhatsApp, and LMS (demo throughput).

Configure

SMS

12,456

98.5% ok

IVR Calls

8,234

67.3% pick-up

WhatsApp

5,678

89.2% read

LMS

1,234

5 minutes ago

Recent collections

Open cases

Ahmed Al-Mansouri

LN001234 · Ahmed Al-Rashid

SAR 5,000

2 hours ago

Fatima Al-Zahrani

LN001235 · Fatima Al-Zahrani

SAR 3,500

4 hours ago

Mohammed Al-Otaibi

LN001236 · Mohammed Al-Otaibi

SAR 7,200

6 hours ago

Noura Al-Saud

LN001237 · Khalid Al-Mansouri

SAR 12,000

8 hours ago